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Reconnection of Water Supply
Reconnection of Water Supply
Customer may apply for reconnection of water supply at existing premise but the previous or new owner need to pay outstanding arrears if any.
Steps of Reconnection
Customer must fill in Water Supply Services Agreement Form and submit it to Ranhill SAJ counter.
**Customer must print the Water Supply Services Agreement Form in A3 size
A few supporting documents is needed when applying this process:
APPLICATION CATEGORY
Premise Owner (residential, commercial), Temporary Water Supply, Water Supply for Construction
REQUIRED SUPPORTING DOCUMENTS
- Copy of Identity Card (NRIC)
- Copy of witness Identity Card (NRIC)
- Copy of Sales & Purchase Agreement (S&P)
- Copy of land title
APPLICATION CATEGORY
Tenant (Residential, Commercial)
REQUIRED SUPPORTING DOCUMENTS
- Copy of Identity Card (NRIC)
- Copy of witness Identity Card (NRIC)
- Copy of Tenancy Agreement
- Other Application
- Statutory Declaration, Owner confirmation letter, a letter of support for the parties involved, property tax assessment
APPLICATION CATEGORY
Company Owner
REQUIRED SUPPORTING DOCUMENTS
- Copy of Director's Identity Card (NRIC)
- Copy of Witness's Identity Card (NRIC)
- Copy of Sales & Purchase Agreement (S&P)
- Copy of Company Registration Certificate (SSM)
- Copy of Form24 & Form49
- Authorization Letter (representative)
APPLICATION CATEGORY
Company Tenants
REQUIRED SUPPORTING DOCUMENTS
- Applicant I/C
- Tenancy Agreement, Property Tax Assessment
- Company Registration Certificate (SSM)
- Copy of Form24 & Form49
Once the application has been approved, customer should pay deposit, reconnection charges, stamp duty and/or other charges (if applicable) that has been set based on type of premises.
Once payment has been confirmed, work orders will be issued to appointed plumbers for water meter reconnection process.
Reconnection of Water Supply by Enforcement
Application for reconnection of water supply after disconnected by enforcement can be made at all Ranhill SAJ counters.
Customers must settle their arrears and disconnection charges as well as connection charges and present the receipt. Once payment is confirmed work orders will be issued to appointed plumbers for water meter reconnection.
Water supplies will resume within 2 working days from the date when proof of payment is received.
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